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Did State Farm Handle Your Claim Fairly?

Updated on: 11/7/2019

state farm insurance reviews

Who is State Farm?

Founded in 1922, State Farm provides auto insurance and more in the United States and Canada. It is the number one auto insurance in the U.S. It is reported that the company is worth more than $59 billion.
The company is well known for their slogan ‘Like a good neighbor, State Farm is there.’ State Farm employs more than 68,000 people and has 17,000 independent agents nationwide.


  • Since it was founded in 1922, they are very well established.
  • State Farm is considered the largest auto insurer in the United States
  • According to Best Insurance Reports State Farm receives the highest company rating with ‘A++’
  • Offices throughout the country


  • They experienced allegations of discrimination
  • History of leaving locations due to catastrophes or regulations
  • Reputation for not paying for claims
  • Policy increase notices

Who can you trust? Do you believe that ‘Like a good neighbor, State Farm is there’?

Tell us what you think by commenting on this post at the bottom of the page.


I had a 3 year battle with state farm that was outrageous. State Farm like the worst neighbor, so there is the first big lie. The are nasty players, and I wouldn't put myself in their hands. I would not trust going near anything State Farm and prefer staying at least 200- 300 ft away from at all times, as I fear for my life when I am at any closer of distance,(and I have good reason feeling this way). I never found them to be trustworthy, only quite the opposite. if you have a small claim your in danger as I was, is there anyone out there who lived , that had a medium- large claim? To be very honest, I not only found them to be nasty players but I seriously believe them to be one of evil. I'm positive that we don't even know half of what practice. I hope this helps someone. warning don't give state farm a dime unless you like supporting wrong doers, in the world of insurance that is disaster! .
by DEBORAH BUTLER April 20, 2015 at 06:54 PM
The following is true to what I have been subjected to: 1) SF does NOT have qualified adjuster's as an insurer is required to have. In fact, some have delayed, ignored & even denied treatment requests when adjuster's have no legal right to. Only a qualified Dr. is allowed to deny requests. 2) SF has failed to keep medical reports safe - I personally received someone else's FULL medical file! My personal mental health records were sent to others as well when SF had no legal right or reason to. 3) SF never investigated my injury claim or further findings of injury, but simply denied fault (for further physical injuries found) without evidence of proving why/how. 4) Although the adjusting dept. is in Bakersfield, CA most paperwork/forms, ect., have been sent from Phoenix, AZ. - this shows at LEAST (2) different locations where medical reports would be held - if an audit was to be done, BOTH locations need to be accountable. 5) ONLY after hiring an atty., has my claim been handled illegally, unethically & in Bad Faith. If the Insurance Commissioner would investigate SF, I believe it will be found to be conducting their business against various insurance laws. 6) Their utilization review co., C.I.D. Mgmt. has been informed that they don't have all medical reports, but still process treatment requests, charging the policy holder, & ultimately deny requests even w/such notice of not having all reports. BOTH SF & their UR co. need auditing at ALL locations in order that we can show how faulty both co.'s; how unqualified the adjuster's are & that even being provided with required information, SF fails to process claims as they are legally required to do. Is Bakersfield & Phoenix the same locations as other's have been subjected to? If so, I have other info. if interested.
by Toni Bissonette April 20, 2015 at 04:29 PM
Dec 29th State Farm insured passed me on restricted lane as i've made a left turn and caused collision. Police report found him at fault but State farm refuse to pay for my vehicle damage . Please advice.. how i go to win my rights here and not let them get away wit this.
by George Borcean January 21, 2015 at 07:39 AM
I was rear-ended by a SF insurer and when I contacted adjuster for a rental she advised me she had a heavy caseload she would call me back that day well she called at 9am the next morning only to say it was 50/50 liability so they was paying anything on my claim. I don't understand how a person can rear-ended a person and their not held responsible especially after he received a careless driving ticket. Talking about you slowed down and the only option he had was to hit you smh with my 2yr old in the back seat!!! State farm agents have all said this decision is the craziest that they have ever heard.smh so now I gotta sue
by apryl str October 6, 2014 at 12:39 AM
I was involved in a 5 car rear ender where I was the middle car. State Farm took responsibility for the driver then told me they had reached the max amount to disburse and made me go to my insurance company. I am now going to have to pay for my rental car for 3 weeks. I am the victim. It was not my fault. Like a good neighbor I don't think so. Who can I sue to get paid back.
by Tim McRobert August 21, 2014 at 11:55 PM
Has been 1 year 35 days since lady texting rear ended my wife still has not paid hospital bill from day of accident,plus numerous other bills pertaining to accident
by patty June 4, 2014 at 12:33 PM
who is ready to start the process for class action against state farm and the way they handle certain persons and claims who has suffered more cause of state farms neg bad faith standard ? lets get it together. they are involved in wrong payment to persons who have made false injury reports false damage reports and collected on property not owned , while letting the injured party remain in dangerous conditions without any attention while lying continuously and not answering calls losing medical record over and over till the claim is past date and then lying more closing claim without notice, what more do you need to get this good neighbor? they don't file truthful taxes either, and has anybody taken count how many adds they have? like in the unpaid claimants face.
by deborah butler August 5, 2013 at 12:23 PM
No, state farm is terrible. Their insured hit me and they denied my claim with out even inspecting both vehicles. Their insured even admitted to hitting me, and i have documentation to prove that. Guess these idiots just think i wont push the issue, but guess again. Now they are forcing me to not fix my car as i need the damage as evidence. So thanks ass holes, youre just going to regret being so stupid
by umm no thanks August 3, 2013 at 06:58 PM
No! state farm did not handle my claim fairly, Rude , wrong &, dangerous. as a result of their mishandling,it is likely a death will occur in relation to the claim. Liars, they have caused some really bad events.Its time to place state farm in a class action law suit . So email me if you want to organize action against state farm. note: if state farm paid the taxes that they would owe if they reported the truth about how their agents, are employed contractual or........... our country could get out of debt if we used the money state farm would owe if they filed the companys taxes truthful.
by deborah butler July 24, 2013 at 11:29 PM
State Farm failed to pay a settle agreement as I understood it. They were rude and verbally abusive. They have not acted "like a good neighbor" and I would be interested in knowing if there is a class action for false advertising.
by June Robbins February 22, 2013 at 10:12 PM
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