Inside Davis Law Group

Excellence in Client Service

We understand how scary the legal process can be for our clients. Believing that knowledge is power Davis Law Group strives to ensure that clients fully understand the legal process and receive the quality care and attention that they need. The firm employs a full time client relations manager whose primary job function is to develop client education materials that, created from the client's point of view, helps them fully understand the legal process and the services being provided by the firm. Each client is given a satisfaction survey at the beginning and end of his/her relationship with the firm so we can constantly learn more about how we can improve the client experience.

Core Values

1. Integrity - To act with honesty and integrity without compromising the truth.
2. Accountability - To take responsibility for the actions that influence the lives of our clients and fellow co-workers.
3. Collaboration - To collaborate and act as a team to give the best legal service product to our clients.
4. Quality/Excellence -To achieve unmatched results for all round client satisfaction.
5. Consistency - To be consistent in offering the best client outcome and experience.
6. Efficiency - To be efficient and effective, as individuals and as a team, in our approach to every task or project.
7. Empowerment - To empower the entire team to take initiative and give their best.
8. Respect - To treat each other and our clients with respect. There’s a mutual respect and trust in the way we talk to each other, and work together, even when opinions differ.
9. Innovation - To constantly strive to develop new creative ideas to increase efficiency, productivity and the client experience.
10. Commitment - To total commitment to the other core values described here.

Innovative Legal Business Practices

Davis Law Group’s client relations manager spent 15 years in the high tech industry before joining DLG and helps bring the spirit of technology innovation to the practice of law. Most law firms use some sort of practice management software to help manage client records. But Davis Law Group strives to ‘take it to the next level’ by making huge steps toward digitizing all incoming and outgoing communications, records, etc. with the goal of being a paperless office in the near future. The firm also uses social media and social networking sites such as Facebook, YouTube, and Twitter to create more communication points between the firm and its clients in order to further the goal of educating each and every client and making them comfortable with the legal process.

Learn More About Davis Law Group

Davis Law Group and attorney Chris Davis has been featured in news reports on these local and national news sources: