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How should I deal with insurance adjustors?

 

A:

How should I deal with insurance adjustors?

If you have been in a car accident you will be interviewed by both an adjuster from your own insurance company and by an adjuster from the other party’s insurance company. Both adjusters are trying to minimize the amount of money that their company will pay. Follow this tip sheet to make sure you
do not jeopardize your personal injury claim during these phone interviews. 

Most insurance adjustors are highly trained adversaries, although most people would never think this, at least not in the beginning of the claims process. Now, most people understand that the insurance company’s job is to make money and that one way it does this is by settling claims for less than the claim is worth. Yet, most people are unaware of how sophisticated, yet simple, the methods the carrier will utilize to help it accomplish this goal. Here are some questions that often will make the insurance company squirm. No, the carrier doesn’t like it when you ask these questions because it either cannot answer the question or worse, the answer is one they do not like to hear.

We have written two reports on how to talk to insurance adjustors.
Tough Questions - Questions the Insurance Adjustors Don't Want You To Ask [PDF]   
Dos And Donts Checklist - Talking With An Insurance Adjustor [PDF]

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