A:
In many cases, you will benefit by retaining the services of a qualified attorney.
Some insurance companies are advertising how quickly they respond to claims. They would like you to believe that they are motivated by their goal of prompt customer service. However, think about why insurance companies would benefit by paying claims quickly. Insurance companies realize they have a superior negotiating position when the claimant does not have the help of a lawyer. The unrepresented person is generally not familiar with personal injury law and has no experience negotiating the value of injuries and therefore have no idea what their claim is worth. In the event that an agreement is not reached, the unrepresented person is not in a position to sue the insurance company. Thus, the insurance company has no reason to fear the unrepresented claimant.
On the other hand, an experienced injury attorney knows the value of your claim. In addition, they can exert some influence on the insurance company because if the case does not settle, the probability of a lawsuit goes up greatly. Thus, one study showed that parties represented by an attorney generally two to three times the amount that unrepresented parties received.
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