According to an article published in the July 2005 issue of "The New Mexico Trial Lawyer" Allstate insurance company has devised a plan to increase it profits at the expense of its policyholders and those injured by Allstate insureds. The article entitled "False Promises -- Allstate, McKinsey and the Zero Sum Game" by David J. Berardinelli describes how Allstate has discovered that it can significantly increase its profits by attacking small claims which are far more numerous than large ones.
According to documents uncovered from Allstate, adjusters are now supposed to attack these claims with "boxing gloves" rather than the "good hands" they advertise. Unfortunately Allstate can get away with this underhanded strategy because most states do not have any statutes that permit policyholders and claimants to demand binding arbitration. This is just another example of why "you are not in good hands with Allstate."
Article
-
In Tough Hands At
Allstate, BusinessWeek,
May 1, 2006.
Article
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Allstate's
'Good Hands" Wave Bye Bye', CBS
news, December 21, 2006.
Article
- Good Hands,
Iron Fist, Forbes, November 27,
2006.
